About Company:

A robust cloud-based procurement software solution that can help automate and streamline the procure-to-pay processes while cutting costs and mitigating risks. Be it creating requisitions, sourcing, inventory management, tracking purchase orders or ensuring supplier compliance, we can do it for you while making the procurement process as easy as e-shopping for end users.

Job Profile:

As a Vendor Support Executive, you will play a pivotal role in managing relationships with external vendors, ensuring seamless collaboration and support. Your responsibilities will encompass vendor on-boarding, issue resolution, and ongoing communication to guarantee the effective delivery of services and products.

Responsibilities:

• Vendor On-boarding
• Coordinate the on-boarding process for new vendors, ensuring compliance with company policies and standards.
• Gather necessary documentation and information to establish a productive working relationship,
• Collaborate with internal teams to address and resolve problems in a timely manner.
• Manage vendor contracts, agreements, and service level agreements (SLAs).
• Ensure compliance with contractual terms and conditions.
• Regularly assess vendor performance against agreed-upon metrics.
• Identify areas for improvement and work with vendors to implement corrective actions.
• Facilitate effective communication between internal teams and vendors.
• Provide regular updates on vendor performance and any changes in processes.
• Analyse vendor-related data to identify trends and potential areas of improvement.
• Utilize data insights to enhance the efficiency of vendor relationships.

Skills:

• Understanding of how CRM systems work (#Hubspot/ #Freshdesk/ #Salesforce/ #Zoho)
• Familiarity with SaaS products and technology-driven environments.
• Strong proficiency in Microsoft Office Suite and vendor management software.
• Knowledge on MS SQL and/or Testing is a plus.

Other Details:

The candidates need to carry their personal laptop and ensure the following application/software is installed in their laptop:

• Visual Studio – Version 2019 – Community
• Notepad ++
• SSMS – Version 2019
• MySQL
• 2.75 to 3 LPA + 5L Mediclaim + Group Term Life Insurance.
• After 6 months – Performance based appraisal + 50,000 bonus

Interview Details:

• 1st – Aptitude Round (F2F)
• 2nd – Technical Round (F2F)
• 3rd – Hiring Manager Round (F2F)