Job Description

Key Responsibilities

Customer Service and Client Management:

• Serve as the primary point of contact for client inquiries and requests.
• Schedule and organize client meetings, ensuring timely communication and follow-ups.
• Handle client feedback and ensure a high level of customer satisfaction.

Data Management:

• Maintain and manage company data, including client records, project details, and financial documents.
• Ensure all data is accurately entered and securely stored.
• Generate reports for management on operational metrics and client interactions.

Team Coordination:

• Manage and coordinate a team of 4-5 photographers, ensuring smooth workflow and task allocation. 
• Oversee scheduling, task distribution, and progress tracking for the photography team.
• Provide support to the team to ensure they meet deadlines and maintain quality standards.

Operational Support:

• Assist in planning and executing company projects and events.
• Ensure all operational processes are documented and optimized for efficiency.
• Identify areas for process improvement and implement changes as needed. Meeting and Event Coordination:
• Organize and manage internal and external meetings.
• Prepare agendas, minutes, and follow-up actions for meetings.
• Coordinate client and team events, ensuring seamless execution.

Skills and Qualifications:

• Proven experience in a backend or operations role.
• Excellent organizational and time management skills.
• Strong interpersonal and communication skills.
• Proficient in using office software and data management tools.
• Ability to manage a team and handle multiple projects simultaneously.
• Problem-solving mindset and attention to detail.

Interview Process

• Screening
• Technical
• HR Round