Phone and Email Etiquette

Having good email etiquette makes it more likely that people will respond positively to your emails. It shows people that you are professional and polite, and makes it less likely to cause misunderstandings.
Edit Content

This article puts forth the necessity of understanding the role of etiquettes plays in professional life.

The ability to communicate effectively in a professional manner over the telephone is far more difficult than it seems.

As email takes up to 28% average professional’s time, people often overlook email etiquette in the name of productivity.

This article discusses why email etiquette is so important and we share 16 of the best practices for email etiquette in the workplace.

Importance of phone etiquette and tips to maintain your clarity and professionalism while over the phone.

Cell phones are great—they keep us in touch with friends and family and can be lifesavers in an emergency. But they can also be annoying if not used thoughtfully.

A telephone is an important device with the help of which people separated by distance can easily interact and exchange their ideas.

Etiquette helps individuals behave in a socially responsible way. In simpler words, etiquette transforms a man into a gentleman.

Etiquette refers to good manners which help an individual find his place in society.

When you’re working in customer support, you know that answering phone calls becomes the bread and butter of your position.

In today’s new order of business, organizations are scrambling to create virtual conference rooms, work-messaging apps, and other 21st-century tools to make working outside the office effective.

As a business, you must understand that how you interact with clients and business associates over the phone will either portray your company in a positive light or a negative one.

Employees spend an average of 4.1 hours a day checking work email, according to a survey conducted by The Washington Post.

Edit Content

This video is about Telephone Skills that professionals should be aware of as they conduct business by phone.

Telephone Etiquette Video

Tips for Good Email Etiquette

Email Etiquette presentation

We spend more time with our smartphones than with our dearest ones. There is no doubt about that.


Basic Telephone Etiquette (customer service)